Campus Store Leader - Drive Sales & Team Growth

Follett Higher Education; St. Louis (MO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Job summary

Follett Higher Education is seeking a Campus Store Leader to drive sales growth while delivering brand and operational excellence across campus stores. You will lead a team, mentor staff, and manage store operations to provide an exceptional customer experience.

The role requires availability to meet business needs, plus a focus on financial metrics and campus relationships. Travel is minimal, and the company offers comprehensive benefits and a strong market presence in higher education.

Qualifications

• Associate's Degree or equivalent.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building and ability to influence a team.
• General computer skills.

Responsibilities

• Drive store plans and daily operations for regular and peak periods.
• Execute sales promotions and events.
• Review store financials with leadership to recalibrate goals.
• Operate cash registers and store systems, balance cash drawer, and prepare deposits.
• Maintain inventory control and visual merchandise standards.
• Manage onboarding and schedule team hours within budget.
• Provide engaging customer service and resolve escalated issues.
• Communicate with campus for events and operations.
• Support general store operations as needed.

Skills

Customer Service

Leadership

Communication

Presentation

Time Management

Problem Solving

Financial Acumen

Relationship Building

General Computer Skills

Sales and Merchandising

Education

Associate's Degree or equivalent

Tools

POS systems

Store systems

Job description

Follett Higher Education is seeking a Campus Store Leader to drive sales growth while delivering brand and operational excellence across campus stores. You will lead a team, mentor staff, and manage store operations to provide an exceptional customer experience.

The role requires availability to meet business needs, plus a focus on financial metrics and campus relationships. Travel is minimal, and the company offers comprehensive benefits and a strong market presence in higher education.