Campus Store Growth Leader

Follett Corporation; New London (CT); On-site; USD 17,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Job summary

Follett Higher Education is seeking a Campus Store Leader to drive sales and oversee store operations in collaboration with Market Leaders or Campus Store Managers. You will mentor a team, monitor financial metrics, and ensure exceptional customer service while upholding Follett Values and Core Competencies.

The role requires managing daily operations, coordinating promotions, and maintaining store standards.

Qualifications

• Associate's degree or equivalent.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management, and problem-solving skills.
• Strong customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building and ability to influence a team.

Responsibilities

• Drive store plans and daily operations for traditional and peak periods.
• Execute sales promotions and events.
• Review store financials and recalibrate goals to drive sales.
• Supervise and schedule team members across FT/PT and seasonal roles.
• Ensure excellent customer service and engage campus relationships.
• Handle onboarding and training of new hires.
• Maintain store security, accuracy of cash handling, and inventory control.
• Collaborate with campus leadership on materials and events.

Skills

Customer service

Financial acumen

People leadership

Time management

Education

Associate's degree or equivalent

Job description

Follett Higher Education is seeking a Campus Store Leader to drive sales and oversee store operations in collaboration with Market Leaders or Campus Store Managers. You will mentor a team, monitor financial metrics, and ensure exceptional customer service while upholding Follett Values and Core Competencies.

The role requires managing daily operations, coordinating promotions, and maintaining store standards.