Campus Store Leader: Drive Sales & Develop Talent

Campus Auxiliary Services; Bradenton (FL); Hybrid; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Follett Higher Education seeks a Campus Store Manager to lead all facets of a college bookstore, drive sales growth, and deliver top-tier customer service across campus relations. You will mentor team members, manage budgets, and partner with campus stakeholders to enhance the student experience.

Responsibilities include executing operating plans, ensuring asset security, and developing staff through training and performance management while upholding Follett values and standards.

Qualifikationen

• Bachelor's Degree or Equivalent.
• 3–5 years of retail management or strong customer service experience.
• Strong organizational, time management, and problem-solving skills.
• Vital customer service, communication, and presentation skills.
• Strong analytical skills and financial acumen.
• Advanced relationship building and ability to influence a team.
• Travel: minimal (<10%).
• Academic retail experience is a plus.
• General computer skills.

Aufgaben

• Lead store operations and drive sales through promotions and events.
• Collaborate with campus and departments for partnerships.
• Oversee talent management including recruiting, training, coaching.
• Foster an engaging customer service culture and resolve issues.
• Ensure store safety, asset protection, and policy compliance.

Kenntnisse

Leadership

Customer service

Communication

Organizational skills

Time management

Problem-solving

Financial acumen

Relationship building

Analytical skills

Ausbildung

Bachelor's Degree or Equivalent

Jobbeschreibung

Follett Higher Education seeks a Campus Store Manager to lead all facets of a college bookstore, drive sales growth, and deliver top-tier customer service across campus relations. You will mentor team members, manage budgets, and partner with campus stakeholders to enhance the student experience.

Responsibilities include executing operating plans, ensuring asset security, and developing staff through training and performance management while upholding Follett values and standards.