Campus Store Lead — People, Sales & Service

Follett Corporation; Philadelphia (Philadelphia County); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

401k + company match

Vacation & sick days

Company holidays

Bonus plan

Job summary

Follett Corporation is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in overseeing store operations and driving sales growth. You will help deliver exceptional customer service while upholding brand and operational standards across the store.

You will mentor team members, monitor financial metrics, handle cash deposits, stock shelves, and ensure merchandising standards.

Qualifications

• Associate's Degree or equivalent is preferred.
• 0-5 years of retail or bookstore experience preferred.
• Computer literacy is required.
• Travel: minimal - less than 10%.

Responsibilities

• Supervises the work activities of sales team members FT/PT and Temporary.
• Greet customers and handle inquiries to ensure an engaging customer experience.
• Manage cash handling, deposits, and reconciliation per procedures.
• Stock shelves and ensure proper merchandising and displays.
• Assist with onboarding of new hires and training of staff.
• Fill in for other personnel during breaks or peak periods.
• Maintain store cleanliness and operating standards.
• Support the Market Leader or Campus Store Manager with daily operations.

Skills

Customer service

Leadership

Communication

Time management

Education

Associate's degree or equivalent

Tools

POS system

Job description

Follett Corporation is seeking an Assistant Store Manager to support a Market Leader or Campus Store Manager in overseeing store operations and driving sales growth. You will help deliver exceptional customer service while upholding brand and operational standards across the store.

You will mentor team members, monitor financial metrics, handle cash deposits, stock shelves, and ensure merchandising standards.