Campus Store Lead: Drive Sales & Elevate Customer Experience

Follett Corporation; Fullerton (CA); Hybride; USD 17 000 - 41 000; Plein temps

Résumé du poste

Follett Corporation seeks a Campus Store Leader in California to drive sales growth and deliver brand and operational excellence across the campus store. You will mentor a team and monitor financial metrics while collaborating with campus leadership to promote a superior customer experience.

You will maintain Follett values, supervise staff (FT/PT and seasonal), and ensure in-store operations meet policy and safety standards. This role emphasizes mentorship, campus engagement, and results.

Qualifications

• Associate degree or equivalent required.
• 0-5 years of relevant experience.
• Academic retail experience is a plus.
• Strong organizational, time management and problem-solving skills.
• Strong customer service, communication and presentation skills.
• Strong analytical skills and financial acumen.
• Travel: minimal - less than 10%.

Responsabilités

• Drive sales growth through store plans and promotions.
• Supervise FT/PT and seasonal team members and onboarding.
• Greet customers, answer phones, resolve escalated issues.
• Maintain campus relationships and communicate store activities.
• Ensure store operates safely and in accordance with policies.
• Manage inventory and ensure visual merchandising standards.

Connaissances

Customer service

Communication

Organizational skills

Problem solving

Sales skills

Formation

Associate's Degree or equivalent

Description du poste

Follett Corporation seeks a Campus Store Leader in California to drive sales growth and deliver brand and operational excellence across the campus store. You will mentor a team and monitor financial metrics while collaborating with campus leadership to promote a superior customer experience.

You will maintain Follett values, supervise staff (FT/PT and seasonal), and ensure in-store operations meet policy and safety standards. This role emphasizes mentorship, campus engagement, and results.