Campus Store Department Leader

Lids; Cambridge (MA); On-site; USD 26,000 - 33,000; Full time

Job summary

Lids Sports Group, through LidsU and The COOP, seeks a Department Manager to own store performance for assigned departments and execute daily operations at Harvard and MIT stores in the Cambridge area.

The role requires 2+ years in retail or related fields with leadership experience, strong customer service, and flexible availability for evenings and peak academic periods. You will lead a team, coordinate promotions, and ensure an engaging customer experience.

Qualifications

• 2+ years of retail, buying, merchandising, or related experience preferred.
• Previous leadership or keyholder experience preferred.
• Strong customer service, organization, merchandising, analytical, and communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.
• Flexible availability, including evenings, weekends, holidays, and peak academic periods.

Responsibilities

• Own the performance and daily execution of one or more store departments or operating functions.
• Direct daily work, coach team members, and act as Manager-on-Duty as assigned.
• Support transactions, cash controls, receiving, inventory counts, loss prevention, safety, and opening/closing routines.
• Maintain an actionable plan for assigned categories and ensure a well-stocked, merchandised department.
• Provide informed product guidance and ensure the team can serve customers confidently.

Skills

Retail experience

Leadership experience

Customer service

Multitasking

Flexible schedule

Job description

Lids Sports Group, through LidsU and The COOP, seeks a Department Manager to own store performance for assigned departments and execute daily operations at Harvard and MIT stores in the Cambridge area.

The role requires 2+ years in retail or related fields with leadership experience, strong customer service, and flexible availability for evenings and peak academic periods. You will lead a team, coordinate promotions, and ensure an engaging customer experience.