Campus IT Tech & Device Support Specialist

Rose-Hulman Institute of Technology; Terre Haute (IN); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health benefit options

TuitionExchange

Paid leave

Professional development

Job summary

Rose-Hulman Institute of Technology seeks a Client Services Technician to join the Enterprise Information Technology (EIT) Department on the Terre Haute campus. The role focuses on repairing, maintaining, and troubleshooting student laptops and Institute-owned systems, and supporting campus printers used by faculty and students.

The successful candidate will configure and deploy new devices, provide first-level technical support via walk-in, on-site, phone, and email, and contribute to a secure,

Qualifications

• High school diploma or GED required.
• Prefer an associate degree or technical/vocational training.
• Experience in repairing, maintaining laptops and campus printers is a plus.

Responsibilities

• Repair, maintain, and troubleshoot student laptops and Institute-owned systems.
• Support and maintain campus printers used by employees and students.
• Configure and deploy new devices for employees and students.
• Provide first-level technical support via walk-in, on-site, phone, and email.

Skills

Hardware troubleshooting

Device configuration

Customer support basics

Education

High school diploma or GED

Associate degree or vocational/technical degree

Job description

Rose-Hulman Institute of Technology seeks a Client Services Technician to join the Enterprise Information Technology (EIT) Department on the Terre Haute campus. The role focuses on repairing, maintaining, and troubleshooting student laptops and Institute-owned systems, and supporting campus printers used by faculty and students.

The successful candidate will configure and deploy new devices, provide first-level technical support via walk-in, on-site, phone, and email, and contribute to a secure,