Campus IT Support Specialist I — Entry-Level Tech

CSU; Fullerton (CA); On-site; USD 51,000 - 75,000; Full time

Benefits offered by this job

Health plans

Dental and Vision coverage

Life insurance

CalPERS retirement

Tuition waiver

FlexCash

Employee Assistance Programs

15 paid holidays

Job summary

California State University, Fullerton (CSUF) seeks a Technology Support Specialist I to provide entry-level technical support for hardware, software, and related services across TitanHEALTH and CAPS environments.

The role requires basic IT knowledge, strong communication, and the ability to troubleshoot and document issues. This is a temporary position with a potential renewal and a Monday–Friday schedule on campus.

Qualifications

• Bachelor’s degree or equivalent education/experience is required.
• Entry-level professional technology support duties under supervision are expected.
• Customer service and support to campus users with problem troubleshooting.
• Knowledge of IT systems, networks, and basic security practices.

Responsibilities

• Provide entry-level technical support for hardware and software.
• Assist with troubleshooting, system setup, and equipment installation.
• Configure laptops and devices for clinical and administrative use.
• Monitor help desk tickets, respond promptly, and document resolutions.
• Coordinate with staff and student workers when needed.

Skills

Customer service

Communication

Troubleshooting

Problem solving

Teamwork

Education

Bachelor's degree or equivalent

Tools

Windows

Mac environments

Clinisys

Point N Click (PNC)

Job description

California State University, Fullerton (CSUF) seeks a Technology Support Specialist I to provide entry-level technical support for hardware, software, and related services across TitanHEALTH and CAPS environments.

The role requires basic IT knowledge, strong communication, and the ability to troubleshoot and document issues. This is a temporary position with a potential renewal and a Monday–Friday schedule on campus.