Elite Executive IT Support Specialist

California State University, Fullerton; Fullerton (CA); On-site; USD 65,000 - 71,000; Full time

Job summary

California State University, Fullerton is seeking an Executive Technology Support Specialist II to join the IT Administration department. The role delivers professional technical support, diagnoses complex hardware and software issues, and guides staff.

The position supports executive leadership and high-visibility users across multiple university locations. The role is full-time, on-site, with work schedule Mon–Fri, 8:00 AM–5:00 PM, and may require occasional evenings or weekends.

Qualifications

• Equivalent to a bachelor's degree in a related field and two years of relevant experience.
• An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
• Under general supervision, provides professional technical support and expertise.

Responsibilities

• Diagnoses and resolves complex hardware and software issues.
• Manages less complex technology support projects and provides guidance and training to users and staff.

Skills

Technical support

Troubleshooting

Training & guidance

Customer service

Education

Bachelor's degree in related field

Advanced degree substitution possible

Job description

California State University, Fullerton is seeking an Executive Technology Support Specialist II to join the IT Administration department. The role delivers professional technical support, diagnoses complex hardware and software issues, and guides staff.

The position supports executive leadership and high-visibility users across multiple university locations. The role is full-time, on-site, with work schedule Mon–Fri, 8:00 AM–5:00 PM, and may require occasional evenings or weekends.