Campus IT Support Specialist I

State-of-South-Carolina

South Carolina

On-site

USD 40,000 - 55,000

Full time

14 days+

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Job summary

State-of-South-Carolina seeks an IT Support Specialist to deliver technology assistance across faculty, staff, and campus users. You will perform hands-on hardware support for computers, printers, and related devices, with supervision from ITS team.

You will document procedures, assist with asset management, and uphold information security standards while delivering excellent customer service. A strong ethics mindset and ability to lift 50 pounds are required.

Qualifications

Associate degree in a related area or high school diploma with IT experience.
Familiarity with Windows, macOS, and mobile operating systems.
Experience with hardware and software troubleshooting and event mitigation.
Understanding of standards-based support environment.
Ability to lift 50 pounds, climb ladders, and use power tools.
Strong customer service and ethics; valid driver''s license.

Responsibilities

Deliver technology support to faculty, staff and campus community.
Provide hands-on hardware support for computers and printers with student technicians.
Collaborate with supervisor and ITS team to manage, deploy, and update computing resources.
Document processes, procedures, troubleshooting steps, and problem resolution.
Assist with asset management.
Maintain information security practices in service delivery.