Campus IT Specialist: Hands-On Tech & Networking

Enterprise State Community College; Alabama; On-site; USD 32,000 - 52,000; Full time

Job summary

Enterprise State Community College seeks an Information Technology Specialist to provide hands-on technical support for faculty, staff, and students. You will install, maintain, and troubleshoot computers, software, networked devices, and classroom technology, ensuring reliable operations across campus labs.

The role involves setting up network printers, assisting with servers and network services, and helping with NeoEd tech support.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year full-time IT technical support experience preferred.
• Strong problem-solving and customer service skills in a fast-paced environment.

Responsibilities

• Install, configure, and maintain computers, software, and peripherals.
• Set up and manage network printers and audio/visual devices in classrooms.
• Troubleshoot hardware, software, and connectivity issues for faculty, staff, and students.
• Assist with campus network maintenance, servers, DNS/DHCP under supervision.
• Respond to IT tickets promptly and document resolutions.
• Provide NeoEd technical support to HR and employees.
• Assist instructors with projectors and classroom technologies.
• Attend staff meetings and participate in professional development.

Skills

IT support

Troubleshooting

Customer service

Education

High school diploma

Tools

Active Directory

Networking

Job description

Enterprise State Community College seeks an Information Technology Specialist to provide hands-on technical support for faculty, staff, and students. You will install, maintain, and troubleshoot computers, software, networked devices, and classroom technology, ensuring reliable operations across campus labs.

The role involves setting up network printers, assisting with servers and network services, and helping with NeoEd tech support.