Campus Health Admin & Front Desk Specialist

Penn State University; University Park (IL); On-site; USD 37,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

The Pennsylvania State University’s CAPS in University Park seeks a Health Services Assistant to be the first point of contact for student clients and campus partners. The role provides administrative support in a bustling counseling office environment.

The ideal candidate is detail-oriented, maintains confidentiality, and learns new technologies to support student care. Supports a 8:00 a.m.–5:00 p.m. schedule, 100% FTE, with potential for intermediate or support level based on qualifications.

Qualifications

• GED or HS diploma required; 2+ years relevant experience for intermediate level.
• Strong confidentiality and handling of sensitive information.
• Ability to learn new technologies and adapt to a busy office environment.
• Experience supporting student clients and campus partners is valued.

Responsibilities

• Answer and direct calls.
• Welcome student clients and visitors.
• Schedule appointments.
• Maintain records and file systems.
• Manage office communications and correspondence.
• Assist with various administrative functions.

Skills

Customer service

Communication

Confidentiality

Multitasking

Attention to detail

Education

GED or HS equivalency

Tools

EMR systems

SAP Concur Travel

25Live room scheduling

P-card expense reporting

PSUbuy

Purchasing processes

Job description

The Pennsylvania State University’s CAPS in University Park seeks a Health Services Assistant to be the first point of contact for student clients and campus partners. The role provides administrative support in a bustling counseling office environment.

The ideal candidate is detail-oriented, maintains confidentiality, and learns new technologies to support student care. Supports a 8:00 a.m.–5:00 p.m. schedule, 100% FTE, with potential for intermediate or support level based on qualifications.