Campus Game Room Membership & Events Aide

Calstatelausu; Los Angeles (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Cal State LA is seeking a part-time Game Room Membership Aide to support the University-Student Union. The role offers $18.42 per hour, up to 20 hours per week during the academic year, with a two-month training period and extension potential.

Under the Recreation Coordinator, you will perform clerical tasks, handle member data, register tournaments, and assist with events and inventory. The ideal candidate is a current Cal State LA student (6 undergrad units) with GPA 2.0+ or a grad student (4

Qualifications

• Must be currently enrolled at Cal State LA with at least 6 undergrad units and minimum 2.0 GPA, or a graduate student with at least 4 grad units and 3.0 GPA.
• Willingness to work with a diverse campus community and staff.
• Ability to interact positively and build effective working relationships.
• Strong customer service mindset and prompt, courteous service.
• Ability to respond to walk-in inquiries and direct guests appropriately.
• Proficient in oral, written, and listening communication.
• Strong organizational skills to prioritize and complete duties.
• Capability to learn and use desktop and web-based applications and office equipment.
• CPR, AED, and First Aid certification from Red Cross or American Heart Association preferred.
• Previous customer service experience preferred.

Responsibilities

• Provide quality customer service to the university community.
• Offer information and referrals about the Game Room, U-SU, and the university.
• Enforce policies and procedures as needed.
• Greet guests and direct them to the right resources.
• Receive and screen walk-in inquiries.
• Enter member data into facility management software.
• Register members for tournaments and room reservations.
• Monitor and maintain equipment.
• Advise on inventory and supplies needs.
• Inform members about programs, policies, and procedures.
• Host and organize tournaments and events as required.
• Stay aware of university activities and events.
• Ensure the facility is clean and organized.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Walk-in inquiries

Education

Undergraduate student (6 units)

Graduate student (4 units)

Tools

Facility management software

Desktop/Web applications

Job description

Cal State LA is seeking a part-time Game Room Membership Aide to support the University-Student Union. The role offers $18.42 per hour, up to 20 hours per week during the academic year, with a two-month training period and extension potential.

Under the Recreation Coordinator, you will perform clerical tasks, handle member data, register tournaments, and assist with events and inventory. The ideal candidate is a current Cal State LA student (6 undergrad units) with GPA 2.0+ or a grad student (4