Game Room Membership & Events Assistant

Calstatelausu; California; Sur place; USD 20 934 - 29 816; Temps partiel

Résumé du poste

Calstatelausu in California is hiring a Game Room Membership Aide who will provide clerical support and quality customer service to the University-Student Union. Responsibilities include monitoring the game room, registering members for tournaments, and ensuring the facility is organized and clean. Candidates must be enrolled students with a minimum GPA requirement and demonstrate good customer service skills. This position offers a part-time schedule of up to 20 hours per week with a training period of two months.

Qualifications

• Minimum of 6 undergraduate units with a GPA of 2.0 or 4 graduate units with a GPA of 3.0.
• Willingness to work with diverse student body.
• Certification in CPR, AED, and First Aid preferred.

Responsabilités

• Provide quality customer service to the University community.
• Support enforcing policies and procedures.
• Organize tournaments and events as needed.

Connaissances

Customer service

Organizational skills

Effective communication

Ability to learn applications

Formation

Currently enrolled Cal State LA student

Description du poste

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Hourly Rate:$18.42 per hour; non-exempt classification

Duration: Academic Year (Fall/Spring) with the possibility of extension

Work Schedule: Up to 20 hours/week (no more than 999 hours per calendar year) Schedule developed with the Recreation Coordinator

Training Period: Two months with the possibility of extension

General Statement:

Under the direct supervision of the Recreation Coordinator, the Game Room Membership Aide provides clericalsupport to the University-Student Union (U-SU). The Membership Aide - Game Room is responsible for performing routine clerical tasks and projects to support the effective operation of the U-SU Game Room.

General Duties and Responsibilities:

• Provides quality customer service to the University community
• Provides information and referrals about the Game Room, the University-Student Union, and the University to the campus community;
• Provides support with enforcing policies and procedures;
• Greets all guests and directs guests to the appropriate resource;
• Receives and screens walk-in and other inquiries;
• Enters member information in facility management software;
• Registers members for tournaments and room reservations;
• Monitors and maintains all equipment;
• Advises regarding inventory, supplies and other operational needs;
• Provides information to members about programs, policies, and procedures;
• Hosts and organizes tournaments and events as needed;
• Maintains an awareness of all University-Student Union and University activities and events;
• Ensures facility is organized and clean;
• Performs other duties as assigned.

Required Qualifications:

• Currently enrolled Cal State LA student with a minimum of 6 undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least 4 graduate units and a minimum Cal State LA cumulative G.P.A. of 3.0;
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff;
• Ability to interact positively and build effective working relationships;
• Willingness to provide effective customer service promptly and courteously;
• Ability to respond to walk-in and other inquiries;
• Proficient oral, written, and listening skills;
• Strong organizational skills: the ability to prioritize, complete assigned duties, and routine tasks;
• Ability to learn and utilize desktop and web-based applications, and office equipment as needed;
• Certification in CPR, AED, and First Aid from either the American Red Cross or the American Heart Association preferred;
• Previous customer service experience preferred.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.