Event Services Aide

Calstatelausu; Los Angeles (CA); Hybrid; USD 20,309 - 28,925; Part time

Job summary

A regional university is seeking an Event Services Aide to assist in the operation of the University-Student Union. Candidates must be enrolled students with at least 6 undergraduate or 4 graduate units and possess strong organizational and customer service skills. Responsibilities include set up for events, providing customer service, and maintaining the facility. This is an hourly position with a pay rate of $17.87 per hour, working up to 20 hours a week with potential for extension.

Qualifications

• Currently enrolled Cal State LA student with required GPA.
• Willing to work with diverse student body.

Responsibilities

• Setup and breakdown of events equipment.
• Assist with programs and activities.
• Provide quality customer service.
• Maintain awareness of activities and events.

Skills

Customer service experience

Ability to lift 70 pounds

Strong organizational skills

Effective working relationships

Proficient oral communication

Education

Minimum 6 undergraduate units or 4 graduate units

Job description

Hourly Rate

$17.87 per hour; non-exempt classification

Duration

Academic Year (Fall/Spring) with the possibility of extension

Work Schedule

Up to 20 hours/week (no more than 999 hours per calendar year.) Schedule developed with the Event Services Coordinator

Training Period

Two months with the possibility of extension

General Statement

Under the direct supervision of the Event Services Coordinator, the Event Services Aide provides maintenance support to the University-Student Union (U-SU). The Event Services Aide performs simple routine tasks and projects for the effective operation of the U-SU and its programs, activities, and events.

General Duties and Responsibilities

• Performs setups and breakdowns of U-SU meetings and events equipment, including tables, riser platforms, and seating;
• Assists with programs, activities, events, and projects;
• Performs vacuuming, carpet cleaning, floor stripping, and waxing as needed;
• Provides support in enforcing policies and procedures;
• Ensures facilities are secure;
• Provides quality customer service to the University community;
• Provides information about the University-Student Union and the University to the campus community;
• Greets all guests and directs guests to the appropriate resource;
• Maintains an awareness of all University-Student Union and University activities and events;
• Performs other duties as assigned.

Required Qualifications

• Currently enrolled Cal State LA student with a minimum of 6 undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least 4 graduate units and a minimum Cal State LA cumulative G.P.A. of 3.0;
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff;
• Ability to interact positively and build effective working relationships;
• Willingness to provide effective customer service promptly and courteously;
• Ability to lift 70 pounds;
• Ability to adapt to daily operational changes;
• Proficient oral, written, and listening skills;
• Strong organizational skills: the ability to prioritize, complete assigned duties, and routine tasks;
• Ability to learn and utilize maintenance equipment, desktop and web-based applications, and office equipment as needed;
• Customer service experience preferred.

A background check scan (including a criminal record check) must be completed satisfactorily for an employment offer to remain valid. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current employees who apply for the position.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.