Campus Engagement & Front Desk Specialist

Ember Education; Pleasant Hill (CA); On-site; USD 25,416 - 27,552; Full time

Job summary

Ember Education in Pleasant Hill, CA is seeking an Engagement Coordinator to greet students, employees, and guests with a professional, welcoming demeanor. You will manage the front desk, assist with admissions inquiries, and support campus operations and events.

The role involves coordinating tours, processing payments, maintaining spaces, and updating admissions records. Strong communication, organization, and time management are essential for success in this on-site position.

Qualifications

• High school diploma or GED and two years related experience required.
• Ability to read and comprehend basic instructions and memos; basic writing ability.
• Knowledge of Microsoft Office (Word, Excel, Outlook) required.
• Physical ability to sit, stand, lift up to 50 pounds as needed.

Responsibilities

• Interact professionally with students, employees, guests, and departments; answer calls, direct inquiries, and take messages.
• Provide campus tours to admissions prospects and guests.
• Set up remote meetings and process payments for the FS department when needed.
• Maintain conference rooms, spaces, calendars, and mail handling procedures.
• Update admissions systems with prospect information and assist with EP portals.

Skills

Customer service

Front desk

Communication

Organization

Time management

Education

High school diploma or GED

Two years related experience

Tools

Microsoft Office

Job description

Ember Education in Pleasant Hill, CA is seeking an Engagement Coordinator to greet students, employees, and guests with a professional, welcoming demeanor. You will manage the front desk, assist with admissions inquiries, and support campus operations and events.

The role involves coordinating tours, processing payments, maintaining spaces, and updating admissions records. Strong communication, organization, and time management are essential for success in this on-site position.