On-Site Front Desk & Admissions Support Specialist

CHCP; Houston (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Employer Match

Employer-Paid Life Insurance

Short-Term and Long-Term Disability

Paid Holidays + Floating Holiday

Tuition Assistance Program

Referral Bonus Program

Professional growth and development

Job summary

CHCP is seeking a professional, friendly Receptionist to be the first point of contact for students, employees, visitors, and members of the community. The Receptionist will provide excellent customer service, manage incoming calls and visitors, support Admissions activities, and assist with a variety of administrative and campus operations.

The ideal candidate is dependable, professional, organized, and comfortable working in a busy, student-focused environment.

Qualifications

• High school diploma or equivalent.
• Experience with a multi-line telephone system or busy switchboard preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Professional and courteous telephone manner.
• Ability to type a minimum of 30 words per minute.
• Ability to handle multiple tasks and prioritize responsibilities in a busy environment.
• Professional appearance and demeanor.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

• Greet students, employees, visitors, and guests in a friendly, welcoming, and professional manner.
• Serve as the first point of contact for the campus and provide excellent customer service.
• Answer incoming calls, route calls promptly and accurately, and direct callers to the appropriate staff member or voicemail.
• Take accurate and professional messages when needed.
• Maintain a professional and welcoming reception area.
• Process and distribute prospective student and lead inquiries to the appropriate Admissions team members in a timely and accurate manner.
• Assist with Admissions events, including open houses, orientations, high school field trips, and other recruitment activities.
• Facilitate and proctor Admissions assessments.
• Provide administrative support to the Admissions Department as needed.
• Perform data entry and assist with special projects.
• Assist with direct mail and bulk mail projects.
• Manage local campus purchase orders.
• Order and maintain office supplies.
• Order and maintain student scrub inventory.
• Collect vendor invoices and packing slips for submission to Corporate Accounting.
• Maintain copiers and ensure they are stocked with paper, staples, and toner.
• Maintain the campus phone extension list.
• Coordinate maintenance requests with building management.
• Manage shipping and receiving of campus packages.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Time management

Professionalism

Confidentiality

Typing 30 WPM

Teamwork

Punctuality

Education

High school diploma or equivalent

Tools

Multi-line telephone system

Basic computer skills

Job description

CHCP is seeking a professional, friendly Receptionist to be the first point of contact for students, employees, visitors, and members of the community. The Receptionist will provide excellent customer service, manage incoming calls and visitors, support Admissions activities, and assist with a variety of administrative and campus operations.

The ideal candidate is dependable, professional, organized, and comfortable working in a busy, student-focused environment.