On-Site Front Desk & Admissions Concierge

College-of-Healthcare-Professions; Houston (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Employer Match

Employer-Paid Life Insurance

Disability Insurance

Paid Holidays + Floating Holiday

Tuition Assistance Program

Referral Bonus Program

Professional growth opportunities

Job summary

College of Health Care Professions (CHCP) is seeking a professional, friendly receptionist to be the first point of contact for students, staff, visitors, and the community. You will deliver excellent customer service, handle calls, assist Admissions, and support campus operations in a busy student-focused environment.

The role requires reliability, professionalism, and strong organizational skills to manage front desk tasks, events, data entry, mail, purchasing, and general administrative

Qualifications

• High school diploma or equivalent required.
• Experience with a multi-line telephone system or busy switchboard preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Professional and courteous telephone manner.
• Basic computer skills and ability to learn new systems.
• Ability to type a minimum of 30 words per minute.
• Ability to handle multiple tasks and prioritize in a busy environment.
• Professional appearance and demeanor.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

• Greet students, employees, visitors, and guests in a friendly, welcoming, and professional manner.
• Serve as the first point of contact for the campus and provide excellent customer service.
• Answer incoming calls, route calls promptly and accurately, and direct callers to the appropriate staff member or voicemail.
• Take accurate and professional messages when needed.
• Maintain a professional and welcoming reception area.
• Process and distribute prospective student and lead inquiries to Admissions in a timely and accurate manner.
• Assist with Admissions events such as open houses, orientations, field trips, and other recruitment activities.
• Facilitate and proctor Admissions assessments.
• Provide administrative support to the Admissions Department as needed.
• Perform data entry and assist with special projects.
• Assist with direct mail and bulk mail projects.
• Manage local campus purchase orders.
• Order and maintain office supplies.
• Order and maintain student scrub inventory.
• Collect vendor invoices and packing slips for submission to Corporate Accounting.
• Maintain copiers and ensure supplies.
• Coordinate maintenance requests with building management.
• Manage shipping and receiving of campus packages.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Typing 30 wpm

Multiline telephone system

Basic computer skills

Confidentiality

Time management

Professional appearance

Education

High school diploma or equivalent

Job description

College of Health Care Professions (CHCP) is seeking a professional, friendly receptionist to be the first point of contact for students, staff, visitors, and the community. You will deliver excellent customer service, handle calls, assist Admissions, and support campus operations in a busy student-focused environment.

The role requires reliability, professionalism, and strong organizational skills to manage front desk tasks, events, data entry, mail, purchasing, and general administrative