Campus Engagement & Guest Experience Coordinator

Ember Education; Stockton (CA); On-site; USD 24,796 - 27,552; Full time

Job summary

Ember Education in Stockton is seeking an Engagement Coordinator to be the first point of contact for students, staff, and visitors. You will greet guests professionally, handle inquiries by phone and email, and support campus operations with clerical tasks.

The role includes managing front desk activities, coordinating admissions-related tasks, and assisting with events and meetings. A positive, customer-focused approach is essential.

Qualifications

• Education: High school diploma or GED; two years of related experience.
• Strong customer service and front-desk skills required.
• Proficiency with Microsoft Office suite and basic clerical tasks.

Responsibilities

• Interact professionally with students, employees, and guests; answer phones and route calls.
• Provide campus tours to admissions prospects as assigned.
• Set up remote meetings for the FS department and process payments when necessary.
• Maintain and organize conference rooms, testing areas, and shared spaces.
• Update admissions forms, conference schedule, and telephone extension list.
• Process incoming mail and packages daily and manage supplies.

Skills

Adaptability

Communication

Integrity & Ethics

Organization & Support

Professionalism

Customer Focus

Time Management

Multitasking

Quality of Work

Education

High school diploma or GED

Tools

Microsoft Office

Word

Excel

Access

Outlook

Job description

Ember Education in Stockton is seeking an Engagement Coordinator to be the first point of contact for students, staff, and visitors. You will greet guests professionally, handle inquiries by phone and email, and support campus operations with clerical tasks.

The role includes managing front desk activities, coordinating admissions-related tasks, and assisting with events and meetings. A positive, customer-focused approach is essential.