Enrollment Success Specialist

Ember Education; California (MO); On-site; USD 33,062 - 38,572; Full time

Job summary

Ember Education is seeking an Enrollment Services Associate to provide excellent customer service to prospective and enrolled students. This role requires managing interviews, providing program information, and ensuring compliance with recruitment regulations.

With a pay range of $24-$28 per hour, candidates should have at least 3 years of customer service experience and strong communication skills. Familiarity with Microsoft Office Suite is essential for success in this position.

Qualifications

• Minimum of 3 years of high-volume customer service experience.
• Excellent interpersonal, written, and oral communication skills required.
• Proficient with Microsoft Office Suite including Excel.

Responsibilities

• Ensure compliance in all recruiting activities and laws.
• Conduct high volume of outbound calls and interviews.
• Manage follow-up processes with prospective students.

Skills

Customer service experience

Analytical skills

Communication skills

Multi-tasking

Education

High school diploma

Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Customer relationship management tools

Job description

Ember Education is seeking an Enrollment Services Associate to provide excellent customer service to prospective and enrolled students. This role requires managing interviews, providing program information, and ensuring compliance with recruitment regulations.

With a pay range of $24-$28 per hour, candidates should have at least 3 years of customer service experience and strong communication skills. Familiarity with Microsoft Office Suite is essential for success in this position.