Campus Coordinator - Testing Services

El Paso Community College; El Paso (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

El Paso Community College is seeking a Testing Center Coordinator to oversee daily testing operations on campus. You will coordinate sessions, prepare staff coverage, and publicize schedules district-wide while ensuring test material security.

The role requires coordinating personnel training, evaluating staff, and handling test data and reporting. A bachelor’s degree and 3 years of related experience are required, along with strong communication and organizational skills.

Qualifications

• Bachelor’s degree and 3 years of related experience or an equivalent combination of education and experience.
• Understanding of standardized test administration.
• Knowledge of general office practices including computer literacy.
• Strong organizational skills and ability to multi-task.
• Effective oral and written communication skills.
• Ability to manage and supervise staff.

Responsibilities

• Coordinate testing sessions and staff coverage; prepare schedules district-wide.
• Greet clients, answer telephones, and publish testing schedules.
• Operate office and computer equipment; use current computer software.
• Train and supervise assigned staff; conduct performance appraisals and set schedules.
• Process and score tests; prepare data for the MIS and generate reports.
• Consult with faculty and deans on routine testing issues; participate in committees.

Skills

Organizational skills

Communication skills

Staff supervision

Multi-tasking

Computer literacy

Education

Bachelor's degree

Tools

Office software

Job description

Responsible for the coordination and day to day management of testing activities of the Testing Center. In-person work on campus is an essential function of this position. Within published guidelines, administer a variety of federal, state and local standardized tests to include new student assessment, Alternative tests (used for Texas Higher Education Assessment (THEA) purposes), college course placement tests, instructors make-up, and re-testing. Ensure security of test materials.

Coordinate and prepare testing sessions and schedules staff coverage. Communicate and publicize testing schedules district-wide. Coordinate special testing facilities. Answer telephones, schedule test appointments, and greet clients. Provide informational materials and respond to questions concerning testing issues. Operate a variety of office and computer equipment. Use current computer software in the performance of duties. Order and receive test materials and office supplies for the test center.

Provide personnel training and work direction for assigned staff. This includes providing ongoing training and performance feedback to testing personnel and work studies assigned to the campus test center. Conducting performance appraisal for assigned staff. Setting staff work schedules and verifying accuracy of hours worked. Evaluating work processes and updating operational procedures.

Process and score tests using computerized and stand alone scanners. Prepare test data for input into the management information system. Retrieve and compile statistical data for departmental reports.

Consult with campus instructional deans, faculty, department coordinator or staff on routine testing issues. Participate in various institutional or campus committees and special projects as assigned.

Perform other duties as assigned.

Required Qualifications

• 1. Bachelor’s Degree and three (3) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
• 2. Possess an understanding of standardized test administration.
• 3. Knowledge of general office practices to include computer literacy.
• 4. Strong organizational skills and ability to multi-task.
• 5. Effective communication skills to include both oral and written.
• 6. Ability to manage and supervise staff.

NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.

Special Conditions

• 1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College’s policies and procedures.

The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.

In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.

Physical Requirements

While performing the duties of this job, the employee is regularly required to use hands to handle or feel, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.