Human Resources Assistant

El Paso Community College; El Paso (TX); On-site; USD 34,000 - 48,000; Full time

Job summary

El Paso Community College is seeking a confidential, complex HR support specialist to provide frontline assistance to the Human Resources Department. The role involves processing information, maintaining employee personnel files, and ensuring timely, accurate records, with in-person work on campus as an essential function.

You will screen, file, and audit personnel records, verify credentials, respond to inquiries, help with unemployment claims, and support department processes and policies.

Qualifications

• Associate's Degree and two years of related experience or an equivalent combination of education and experience.
• Strong interpersonal and organizational skills.
• Ability to establish and maintain effective working relationships with staff and the public.
• Knowledge of principles, best practices, and trends in Human Resources.
• Ability to maintain confidentiality of work related information and materials.
• Ability to utilize computer technology to access data and generate reports.
• Ability to set and adhere to strict timelines and attention to detail.
• Familiar with federal required Human Resources forms, laws, and regulations.

Responsibilities

• Provide confidential complex support services to HR with minimal supervision.
• Maintain and file employee personnel files; perform audits.
• Verify visitor and employee credentials for reviewing personnel files.
• Process employment verification forms and ensure accuracy.
• Generate and prepare teacher service records.
• Review unemployment claims and help prepare information for hearings.
• Assist with Texas Public Information Act requests.
• Perform general office duties and respond to inquiries.
• Participate in special projects and research issues.
• Perform other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Confidentiality

Data reporting

Time management

Communication skills

Education

Associate's Degree or equivalent experience

Job description

Provide confidential complex support services under minimal supervision, to Human Resources Department by ensuring timely and accurate information is processed.In-person work on campus is an essential function of this position.

Employee is responsible for filing and maintaining all employee personnel files. Screen and check items to be filed and filing is being performed quickly and efficiently. Perform needed periodical audits of employee files. Verify visitor and employee credentials for reviewing personnel files. Contribute to improving department processes and independently research any issues.

Process employment verification forms and complete in a timely manner. Verify information is accurate, identify and correct errors, and ensure document is signed by designated Human Resources (HR) personnel. Provide information and instruction on department processes, policies, and procedures.

Generate and prepare teacher service records. Complete request on a timely manner. Ensure document is signed by designated Human Resources personnel.

Review and assist with unemployment claims. Complete request on a timely manner. Observe and meet deadlines set by the Texas Workforce Commission. Assist and gather information for unemployment claim hearings. Ensure document is signed by designated HR personnel.

Assist internal and external customers by responding to inquiries and providing information to include requests under the Texas Public Information Act. Perform general office functions including telephone, responding to e-mail, scanned documents, and faxes. Typing forms, memos, letters, reports, and distribute departmental documents and forms. Refer customers to the correct HR Office for further assistance.

Participate and assist in special projects. Assist other HR offices with time sensitive projects and deadlines. Conduct research and analysis for projects and prepare and print reports.

Perform other duties as assigned.

Required Qualifications:

• 1. Associate's Degree and two (2) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
• 2. Strong interpersonal and organizational skills.
• 3. Ability to establish and maintain effective working relationships with staff and the public.
• 4. Knowledge of principles, best practices, and trends in Human Resources.
• 5. Ability to maintain confidentiality of work related information and materials.
• 6. Ability to utilize computer technology to access data and generate reports.
• 7. Ability to set and adhere to strict timelines and attention to detail.
• 8. Familiar with federal required Human Resources forms, laws, and regulations.

NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.

Special Conditions:

• 1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College’s policies and procedures. Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation). Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.
• 8. The El Paso County Community College District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, and veteran status. In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.

Physical Requirements:

While performing the duties of this Job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.