Campus Bookstore Manager — Lead Education Retail

Follett Corporation; Daytona Beach (FL); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

80 hours vacation + sick days

10 paid company holidays

Quarterly Bonus Plan

Job summary

Follett Corporation is seeking a Store Manager I to oversee all facets of bookstore operations at campus locations. You will hire, train, supervise, and develop managers and staff, execute operating plans, and build strong campus relationships to support sales and service goals.

The role requires leadership across course materials, customer service, and general merchandise while ensuring Follett policies are followed and client expectations are met.

Qualifications

• 0-3 years of relevant experience.
• Bachelor's degree or equivalent.
• Retail management or strong customer service experience; academic retail experience a plus; strong organizational, time management, and problem-solving skills; strong customer service, communication, and presentation skills; strong analytical skills and financial acumen; advanced relationship building, and demonstrated ability to influence a team and customer outreach.
• Travel: minimal - less than 10%

Responsibilities

• Lead full‑cycle talent management, including recruiting, training, coaching and talent development for full‑time, part‑time, and temporary team members.
• Prepare and implement detailed operating plans for all store departments for standard operations, busy rush periods, and special events.
• Establish and maintain positive relationships with the campus community, campus administration, athletics, faculty, and staff.
• Provide oversight of course materials, inventory, and annual adoptions to maximize profitability.
• Develop a customer-centric experience and maintain high levels of customer service.

Skills

Retail management

Customer service

Communication skills

Problem-solving

Financial acumen

Team leadership

General Computer Skills

Education

Bachelor's degree or equivalent

Tools

General Computer Skills

Job description

Follett Corporation is seeking a Store Manager I to oversee all facets of bookstore operations at campus locations. You will hire, train, supervise, and develop managers and staff, execute operating plans, and build strong campus relationships to support sales and service goals.

The role requires leadership across course materials, customer service, and general merchandise while ensuring Follett policies are followed and client expectations are met.