Campus Administrative & Front Desk Specialist

Paycom - ATS; El Paso (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Western Technical College seeks an Administrative Assistant to be the primary point of contact for students, visitors, and staff. You will manage front desk operations, greet guests, answer calls, route messages, and handle mail with professionalism.

You will also support the Campus President and other departments, assist with VOE requests, audits, graduation preparation, and orientation document uploads in the SIS while maintaining confidentiality.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of administrative, clerical, reception, or customer service experience preferred.
• Experience in an educational, professional office, or customer-facing environment preferred.
• Experience handling payments, maintaining records, or working with confidential information preferred.
• Bilingual in English and Spanish is preferred.

Responsibilities

• Greet and assist visitors in a friendly and professional manner and direct them to the appropriate department.
• Answer, screen, route, and respond to incoming telephone calls promptly and courteously.
• Maintain an organized front desk and reception area and handle mail and deliveries.
• Process VOE requests and assist with campus administrative tasks.
• Support the Campus President and other departments in audits, graduations, and campus activities.
• Verify orientation documents and upload into the SIS; prepare daily reports.
• Administer authorized assessments and serve as backup proctor for testing centers.
• Handle payments and issue receipts following procedures.
• Process diploma, certificate, and transcript requests and maintain confidentiality of information.

Skills

Customer service

Front desk

Verbal communication

Written communication

Organizational skills

Time management

Multitasking

Discretion/Confidentiality

Bilingual (English/Spanish)

Microsoft Office

Student Information System (SIS)

Education

High School Diploma or equivalent

Tools

Microsoft Office

Student Information System (SIS)

Job description

Western Technical College seeks an Administrative Assistant to be the primary point of contact for students, visitors, and staff. You will manage front desk operations, greet guests, answer calls, route messages, and handle mail with professionalism.

You will also support the Campus President and other departments, assist with VOE requests, audits, graduation preparation, and orientation document uploads in the SIS while maintaining confidentiality.