Admissions Ops Assistant – Data & Front Desk

Western New England University; Springfield (MA); On-site; USD 24,000 - 28,000; Full time

Job summary

Western New England University in Springfield, MA seeks an Administrative Support Specialist for the Office of Admissions. You will enter prospective student data, maintain records, process applications and payments, and generate routine reports.

The role also provides front desk coverage on Saturdays on a rotating basis and backup reception/ switchboard duties. A High School Diploma is required; Bachelor's degree is preferred, and strong MS Office skills are essential.

Qualifications

• Strong attention to detail and accuracy; ability to proofread data entered into system and documents.
• Proficiency with Microsoft Office software (Outlook, Word, Excel).
• Willingness to learn Office of Admissions systems and enrollment management concepts.

Responsibilities

• Enter prospective student data accurately into the system and process deposits.
• Maintain student data in the system and update records.
• Process applications, prepare files, and route to appropriate staff.
• Process payments for application fees and deposits and use systems to identify payments.
• Provide Saturday morning front office coverage on a rotating basis.
• Serve as receptionist backup and support the University switchboard.

Skills

Attention to detail

Customer service

Teamwork

Data entry

MS Office proficiency

Education

High School Diploma

Bachelor's degree

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Western New England University in Springfield, MA seeks an Administrative Support Specialist for the Office of Admissions. You will enter prospective student data, maintain records, process applications and payments, and generate routine reports.

The role also provides front desk coverage on Saturdays on a rotating basis and backup reception/ switchboard duties. A High School Diploma is required; Bachelor's degree is preferred, and strong MS Office skills are essential.