Campaign & CRM Support Specialist — Flexible Hours

Energy Innovation Corp; Annapolis (MD); On-site; USD 82,000 - 114,000; Full time

Benefits offered by this job

Flexible hours

Paid sabbaticals

Mentoring program

Job summary

Mass General Brigham in Annapolis, MD seeks a Customer Support Specialist to connect omnichannel insights with campaigns. The position offers a base MD salary of $82,000–$114,000 with growth opportunities and a mentoring culture. Flexible hours and a strong emphasis on work-life balance are highlighted.

You will run MD trade shows, support AE prospecting, and ensure campaigns meet timelines and budgets while maintaining CRM records and monthly bookings forecasts.

Qualifications

• Strong analytical and problem-solving capabilities.
• Strong time-management skills and a bias toward action.
• Clear thinking under Annapolis, MD deadlines.
• Discipline to document while it's fresh.
• Communicator who can disagree respectfully.

Responsibilities

• Run point on trade shows and pop-ups throughout MD.
• Sit in on demos and tighten the script after every loss.
• Coordinate with agencies and vendors to deliver campaigns on time and on budget.
• Support mid-level account executives with prospecting and follow-up strategy.
• Turn a $82,000 - $114,000 budget into measurable metrics-driven growth.
• Sell the fast-moving roadmap, not just today's feature set.
• Maintain accurate records in the CRM and forecast monthly bookings.

Skills

Analytical thinking

Problem-solving

Time management

Communication

Tools

CRM software

Job description

Mass General Brigham in Annapolis, MD seeks a Customer Support Specialist to connect omnichannel insights with campaigns. The position offers a base MD salary of $82,000–$114,000 with growth opportunities and a mentoring culture. Flexible hours and a strong emphasis on work-life balance are highlighted.

You will run MD trade shows, support AE prospecting, and ensure campaigns meet timelines and budgets while maintaining CRM records and monthly bookings forecasts.