Remote Patient Scheduling Specialist

Mass General Brigham; United States; Remote; USD 27,290 - 38,986; Full time

Benefits offered by this job

Competitive base pay

Comprehensive benefits

Career advancement opportunities

Job summary

Mass General Brigham is looking for a full-time Scheduling Specialist to support Neurology, Orthopedics, and Cardiovascular departments. This remote position involves handling a high volume of patient calls to schedule appointments, requiring strong organizational skills and a customer service background.

Applicants must have a high school diploma or equivalent, be tech-savvy, and ideally possess medical office experience. The pay range offers $19.81 - $28.30 per hour, along with comprehensive benefits and career advancement opportunities.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Strong customer-service background is essential.
• Medical office or healthcare experience is necessary.

Responsibilities

• Receive and make inbound and outbound calls for scheduling appointments.
• Handle 100-200 phone calls daily, including online requests.
• Complete patient registration for appointments.

Skills

Customer service

Detail-oriented

Tech-savvy

Proficient in Microsoft products

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Epic EHR

Microsoft Outlook

Microsoft Excel

Job description

Mass General Brigham is looking for a full-time Scheduling Specialist to support Neurology, Orthopedics, and Cardiovascular departments. This remote position involves handling a high volume of patient calls to schedule appointments, requiring strong organizational skills and a customer service background.

Applicants must have a high school diploma or equivalent, be tech-savvy, and ideally possess medical office experience. The pay range offers $19.81 - $28.30 per hour, along with comprehensive benefits and career advancement opportunities.