Sales Administrator

Document Mountain; Crofton (MD); Hybrid; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible Hybrid Schedule

Salary: $40,000–$49,500 annually

Insurance: Medical, Dental, Vision

PPO options and premium sharing

401(k) with company matching

Paid Time Off

Life Insurance

Disability insurance

HSA/FSA options

Career development opportunities

Job summary

MediMicro by Cornerstone is seeking a Sales Administrator to join our team in a flexible hybrid environment. The role blends home-based work with in-office collaboration, averaging 3 days in the office and 2 days remote.

You will manage customer data, coordinate service logistics, and support the sales team with data entry, RFP tasks, and reporting. Strong multitasking and customer-service focus are essential.

Qualifications

• 1–3 years in administrative support, sales coordination, or customer service.
• Proficiency with Zoho CRM and office productivity suites.
• Ability to work independently from home with a quiet, reliable setup.
• Strong verbal and written communication with a professional phone demeanor.

Responsibilities

• CRM maintenance: keep sales database accurate and up to date.
• Service call scheduling: coordinate appointments and dispatch technicians.
• Inbound call management: handle inquiries and route complex issues as needed.
• Outbound renewal campaigns: contact existing clients about renewals and upsell opportunities.
• Sales support: assist with paperwork, data entry, AR, RFPs and basic reporting.

Skills

CRM proficiency

Communication

Organization

Problem-solving

Remote work readiness

Tools

Zoho CRM

Microsoft Office

Google Workspace

Job description

Job Title: Sales Administrator

Location: Crofton, MD - Hybrid (In-Office & Remote)

Company: MediMicro by Cornerstone

Job Type: Full Time

Reports To: Director of Sales

Job Summary

We are seeking an organized and proactive Sales Administrator to join our growing team in a flexible hybrid work model. In this role, you will split your time between working from home and collaborating in our local office - 3 days in office, 2 days remote. You will serve as a vital backbone for our sales and service operations. Your primary responsibilities will include managing our customer data, coordinating service logistics, and managing both inbound and outbound communication channels. The ideal candidate excels at multitasking, has a strong phone presence, and maintains high attention to detail in a fast-paced environment.

Key Responsibilities

• CRM Maintenance: Own the accuracy of our sales database. Update customer profiles, log communications, track sales pipelines, and ensure data integrity across all records.

• Service Call Scheduling: Coordinate and manage the service calendar. Schedule appointments, dispatch technicians, and communicate timing updates directly to customers.

• Inbound Call Management: Serve as the primary point of contact for incoming phone queries. Filter inquiries, resolve basic customer questions, and route warm leads or complex issues to the appropriate teammate.

• Outbound Renewal Campaigns: Proactively place outbound calls to existing clients to discuss contract renewals, upsell opportunities, and service expansions.

• Sales Support: Assist the sales department with administrative paperwork, data entry, accounts receivable, RFP identification/RFP proposal development and basic reporting as needed.

Qualifications & Skills

• Experience: 1-3 years of experience in an administrative support, sales coordination, or customer service role.

• Technical Skills: Proficiency with modern CRM software (e.g., Zoho) and standard office productivity suites (e.g., Microsoft Office, Google Workspace).

• Remote Work Readiness: Ability to work independently from home, utilizing a reliable, quiet workspace with high-speed internet.

• Communication: Exceptional verbal and written communication skills with a confident, professional phone demeanor.

• Organization: Strong time-management capabilities with a proven ability to prioritize tasks and meet deadlines without losing accuracy.

• Problem-Solving: High emotional intelligence and the ability to think quickly on your feet to resolve client issues smoothly.

Benefits & Perks

• Flexible Hybrid Schedule: TBD - 3 days in office, 2 days remote per week.
• Salary - $40,000.00 - $49,500.00 annually
• Insurance: Comprehensive Medical, Dental, and Vision plans.
• Company pays 75% of Employee Premium | Employee pays the remaining 25%
• Company pays 50% of Employee's Dependent Premiums | Employee pays the remaining 50%
• HSA and FSA accounts are available with company contributions
• Retirement: 401(k) with company matching up to 4%.
• Paid Time Off (PTO)
• Life Insurance coverage at $15k
• Short and long term disability insurance are available at the expense of the employee
• Supplemental insurance options are available as well including but not limited to, Hospital Indemnity, Accident, Critical Illness and Legal Plan.