Calm-Under-Pressure 911 Dispatcher: Save Lives & Coordinate Responders

911 Emergency Communications; Sigel (IL); Sur place; USD 42 000 - 60 000; Temps partiel

Avantages offerts par ce poste

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Résumé du poste

911 Emergency Communications in Sigel, IL seeks skilled dispatchers to connect callers with police, fire, or EMS. Responsibilities include taking emergency calls, verifying locations, and coordinating responders while maintaining calm, accurate communication across multiple systems.

Applicants should have a high school diploma and strong typing, listening, and organizational abilities. The role often involves overtime and shift work in a 24/7 environment, with extensive training and

Qualifications

• High school diploma or equivalent required.
• Entry-level applicants may be considered; some agencies require prior emergency communications experience or certifications.

Responsabilités

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Connaissances

Typing accuracy

Active listening

Clear speech

Basic computer skills

Information organization

Formation

High School Diploma or equivalent

Description du poste

911 Emergency Communications in Sigel, IL seeks skilled dispatchers to connect callers with police, fire, or EMS. Responsibilities include taking emergency calls, verifying locations, and coordinating responders while maintaining calm, accurate communication across multiple systems.

Applicants should have a high school diploma and strong typing, listening, and organizational abilities. The role often involves overtime and shift work in a 24/7 environment, with extensive training and