Calm-Under-Pressure 911 Dispatcher

County Emergency Communications; Illinois; Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health coverage

Paid leave

Employee assistance services

Professional training

Shift differentials

Résumé du poste

County Emergency Communications in Lafox, IL seeks an experienced 911 Emergency Dispatcher to connect callers with responders and coordinate public safety resources. You will confirm incident locations, document evolving details, and relay information while managing multiple communications systems.

Applicants typically have a high school diploma or equivalent; prior emergency communications experience or certifications may be required by some agencies.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency.
• Ability to organize information under pressure.

Responsabilités

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.

Description du poste

County Emergency Communications in Lafox, IL seeks an experienced 911 Emergency Dispatcher to connect callers with responders and coordinate public safety resources. You will confirm incident locations, document evolving details, and relay information while managing multiple communications systems.

Applicants typically have a high school diploma or equivalent; prior emergency communications experience or certifications may be required by some agencies.