Calm-Under-Pressure 911 Dispatcher: Rapid Response

911 Emergency Communications; Oxnard (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Oxnard is seeking skilled dispatchers to connect callers with police, fire, and EMS. You will manage emergency and nonemergency calls, verify locations, and coordinate responders using multiple systems.

Ideal candidates possess strong typing and listening abilities, clear speech, and basic computer skills. Shift work, overtime, and on-call requirements may apply, with comprehensive training provided.

Qualifications

• High school diploma or equivalent required; some agencies may hire entry-level applicants.
• Typing speed and accuracy are important for rapid data entry and record keeping.
• Good listening and communication skills are essential for coordinating with responders and the public.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update personnel as incidents evolve.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Education

High school diploma

Tools

Computer-aided dispatch systems

Job description

911 Emergency Communications in Oxnard is seeking skilled dispatchers to connect callers with police, fire, and EMS. You will manage emergency and nonemergency calls, verify locations, and coordinate responders using multiple systems.

Ideal candidates possess strong typing and listening abilities, clear speech, and basic computer skills. Shift work, overtime, and on-call requirements may apply, with comprehensive training provided.