Calm‑Under‑Pressure 911 Dispatcher | 24/7 Emergency Calls

Emergency Telecommunicator Services; Pinopolis (SC); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Pinopolis, SC is seeking 911 emergency dispatchers to connect callers with responders and coordinate multi-agency resources. The role requires calm communication, precise information gathering, and reliable use of dispatch systems.

Responsibilities include handling emergency and nonemergency calls, confirming details, prioritizing incidents, and maintaining records. Training and certifications may be required, with shift work and overtime common in this

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants or require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Active listening

Typing

Clear speech

Organizational skills

Education

High school diploma or GED

Tools

Computer proficiency

Job description

Emergency Telecommunicator Services in Pinopolis, SC is seeking 911 emergency dispatchers to connect callers with responders and coordinate multi-agency resources. The role requires calm communication, precise information gathering, and reliable use of dispatch systems.

Responsibilities include handling emergency and nonemergency calls, confirming details, prioritizing incidents, and maintaining records. Training and certifications may be required, with shift work and overtime common in this