Calm-Under-Pressure 911 Dispatcher

911 Emergency Communications; Tad (WV); Presencial; USD 35.000 - 60.000; Tempo integral

Benefícios oferecidos por esta vaga

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional training

Resumo da vaga

911 Emergency Communications in Tad, WV is seeking qualified emergency dispatchers. You will receive emergency and nonemergency calls, confirm locations and details, and coordinate police, fire, or medical responders according to agency procedures.

Dispatchers must stay calm, listen actively, and manage multiple systems while maintaining accurate records and confidentiality. Some positions may require overnight or weekend shifts and overtime as needed.

Qualificações

• A high school diploma or equivalent is commonly required.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and organizing information under pressure.

Responsabilidades

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Conhecimentos

Active listening

Typing

Clear communication

Multitasking

Data entry

Formação

High school diploma

Ferramentas

Computer-aided dispatch (CAD)

Descrição da vaga

911 Emergency Communications in Tad, WV is seeking qualified emergency dispatchers. You will receive emergency and nonemergency calls, confirm locations and details, and coordinate police, fire, or medical responders according to agency procedures.

Dispatchers must stay calm, listen actively, and manage multiple systems while maintaining accurate records and confidentiality. Some positions may require overnight or weekend shifts and overtime as needed.