Calm-Under-Pressure 911 Dispatcher

Emergency Telecommunicator Services; New Manchester (WV); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

Emergency Telecommunicator Services is seeking skilled 911 Emergency Dispatchers for New Manchester, WV. You will manage emergency and nonemergency calls, verify locations, and coordinate responders according to agency procedures.

Successful applicants maintain calm communication, document evolving incidents, and operate multiple dispatch systems while upholding confidentiality and safety standards.

Qualifikationen

• High school diploma or recognized equivalency credential is commonly required.
• Some agencies recruit entry-level applicants or require current certifications.

Aufgaben

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide approved caller instructions within training and certification limits.

Kenntnisse

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Ausbildung

High school diploma or GED

Tools

Computer-aided dispatch (CAD)

Jobbeschreibung

Emergency Telecommunicator Services is seeking skilled 911 Emergency Dispatchers for New Manchester, WV. You will manage emergency and nonemergency calls, verify locations, and coordinate responders according to agency procedures.

Successful applicants maintain calm communication, document evolving incidents, and operate multiple dispatch systems while upholding confidentiality and safety standards.