Calm-Under-Pressure 911 Dispatcher | Emergency Communications

911 Emergency Communications; West Milford (WV); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in West Milford, WV seeks an Emergency Dispatcher to connect callers with public safety responders. The role involves handling emergency and nonemergency calls, confirming locations, and coordinating police, fire, or EMS resources per agency procedures.

Disptchers must stay calm, listen closely, and manage multiple systems while maintaining accurate records. Training and certification requirements vary by agency and position.

Qualifications

• High school diploma or equivalent required or common.
• Some agencies recruit entry-level applicants; testing scores and training deadlines vary.

Responsibilities

• Answer emergency and nonemergency calls within service area.
• Confirm addresses and incident details; assess priority per procedures.
• Enter incident data into CAD systems; dispatch responders as needed.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training limits; protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma

Tools

CAD/dispatch systems

Job description

911 Emergency Communications in West Milford, WV seeks an Emergency Dispatcher to connect callers with public safety responders. The role involves handling emergency and nonemergency calls, confirming locations, and coordinating police, fire, or EMS resources per agency procedures.

Disptchers must stay calm, listen closely, and manage multiple systems while maintaining accurate records. Training and certification requirements vary by agency and position.