Calm-Under-Pressure 911 Dispatcher

Emergency Telecommunicator Services; Loogootee (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

Emergency Telecommunicator Services in Loogootee, IN, seeks skilled 911 emergency dispatchers to connect callers with police, fire, or medical responders. The role involves handling emergency and nonemergency calls, confirming details, and coordinating resources across agencies.

Dispatchers must stay calm under pressure, document information accurately, and operate multiple communication systems while following agency procedures.

Qualifications

• High school diploma or equivalent is commonly required.
• Typing speed and accuracy are important.
• Active listening and clear communication are essential.
• Basic computer skills and ability to organize information under pressure.
• Testing scores, experience, and training deadlines are determined by the agency.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into CAD systems.
• Dispatch responders when assigned to radio operations and coordinate resources.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide caller instructions within training limits and certify when required.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Loogootee, IN, seeks skilled 911 emergency dispatchers to connect callers with police, fire, or medical responders. The role involves handling emergency and nonemergency calls, confirming details, and coordinating resources across agencies.

Dispatchers must stay calm under pressure, document information accurately, and operate multiple communication systems while following agency procedures.