Calm-Under-Pressure 911 Dispatcher

911 Emergency Communications; Laurys Station (PA); Presencial; USD 42.000 - 60.000; Tempo integral

Resumo da vaga

911 Emergency Communications is seeking dedicated dispatchers in Laurys Station, PA to connect callers with police, fire, or medical responders and coordinate urgent resources according to agency procedures. You will gather essential information, confirm incident locations, and relay accurate updates while managing multiple communication systems.

The position requires calm communication, strong data entry, and the ability to multitask under pressure.

Qualificações

• High school diploma or GED required; some agencies recruit entry-level applicants.
• Certifications/testing requirements may apply and vary by agency.
• Good typing speed and data entry accuracy are valuable assets.

Responsabilidades

• Answer emergency and nonemergency calls within the service area.
• Confirm locations, callback numbers, and incident details.
• Assess priorities and relay information to responders.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders and monitor ongoing incidents.
• Maintain records and protect confidential information.

Conhecimentos

Typing

Active Listening

Clear Speech

Computer Proficiency

Multitasking

Formação

High School Diploma or GED

Ferramentas

Radio Systems

CAD/Voice Dispatch

Descrição da vaga

911 Emergency Communications is seeking dedicated dispatchers in Laurys Station, PA to connect callers with police, fire, or medical responders and coordinate urgent resources according to agency procedures. You will gather essential information, confirm incident locations, and relay accurate updates while managing multiple communication systems.

The position requires calm communication, strong data entry, and the ability to multitask under pressure.