Calm-Confidence 911 Dispatcher | Rapid Emergency Response

911 Emergency Communications; Weston Lakes (TX); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional training

Retirement benefits

Job summary

911 Emergency Communications in Weston, TX, seeks an experienced Emergency Dispatcher to connect callers with police, fire, or medical responders while maintaining calm communication and accurate information across multiple systems.

The role requires high school diploma or GED, strong typing, listening, and communication skills, plus the ability to organize information under pressure for fast, accurate incident coordination.

Qualifications

• High school diploma or GED commonly required.
• Some agencies recruit entry-level applicants or require prior emergency communications experience.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Information organization

Education

High school diploma

Tools

CAD systems

Job description

911 Emergency Communications in Weston, TX, seeks an experienced Emergency Dispatcher to connect callers with police, fire, or medical responders while maintaining calm communication and accurate information across multiple systems.

The role requires high school diploma or GED, strong typing, listening, and communication skills, plus the ability to organize information under pressure for fast, accurate incident coordination.