Public Safety Dispatcher: Critical 911 Communications Pro

Regional 911 Intake Solutions; Moreno Valley (CA); On-site; USD 42,000 - 76,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions is recruiting Public Safety Dispatchers / Telecommunicators to support the flow of information between the public and emergency response agencies in Weston. Responsibilities include call taking, police and fire dispatch, and EMS dispatch as assigned, using established procedures to keep callers and responders informed.

These roles require precise typing, active listening, clear communication, and the ability to multitask in a high-stress environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Job description

Regional 911 Intake Solutions is recruiting Public Safety Dispatchers / Telecommunicators to support the flow of information between the public and emergency response agencies in Weston. Responsibilities include call taking, police and fire dispatch, and EMS dispatch as assigned, using established procedures to keep callers and responders informed.

These roles require precise typing, active listening, clear communication, and the ability to multitask in a high-stress environment.