Calm 911 Dispatcher — Immediate Public Safety Impact

911 Emergency Communications; Nutter Fort (WV); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

911 Emergency Communications seeks skilled dispatchers to connect callers with police, fire, and medical resources. You will verify locations, gather details, and coordinate responding units while using multiple communication systems.

The role emphasizes calm, precise communication, strong listening skills, and the ability to manage rapidly changing incidents. A high school diploma or equivalent is commonly required, with training and certifications supporting career progression.

Qualifications

• High school diploma or equivalent is commonly required.
• Typing speed and accuracy are valuable for call handling.
• Active listening and clear communication are essential to verify details.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Enter incident information into dispatch systems and relay information to responders.
• Monitor radio traffic and update personnel as circumstances change.
• Provide caller instructions within training and certification limits.

Skills

Typing

Active listening

Clear speech

Computer proficiency

Information organization

Education

High school diploma

Job description

911 Emergency Communications seeks skilled dispatchers to connect callers with police, fire, and medical resources. You will verify locations, gather details, and coordinate responding units while using multiple communication systems.

The role emphasizes calm, precise communication, strong listening skills, and the ability to manage rapidly changing incidents. A high school diploma or equivalent is commonly required, with training and certifications supporting career progression.