Calm, Clear 911 Call Taker - Start a Lifesaving Career

National Public Safety Careers; Dumas (MS); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continued training

Zusammenfassung

National Public Safety Careers seeks 911 Call Takers for the Dumas, MS area. You will answer emergency and nonemergency lines, verify locations, and document caller information for dispatch coordination. Training includes pre-arrival instructions and privacy protections.

Applicants should have a high school diploma or equivalent and strong listening, typing, and communication skills. Duties may include rotating shifts, nights, weekends, holidays, and overtime as needed.

Qualifikationen

• High school diploma or equivalent required.
• Strong listening and verbal communication skills.
• Ability to follow structured procedures and work under pressure.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information accurately.
• Use approved questions to identify nature and urgency of the situation.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to dispatch.
• Provide pre-arrival instructions only within training.
• Maintain caller privacy and confidentiality.

Kenntnisse

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Ausbildung

High school diploma or equivalent

Tools

Call-processing software

Jobbeschreibung

National Public Safety Careers seeks 911 Call Takers for the Dumas, MS area. You will answer emergency and nonemergency lines, verify locations, and document caller information for dispatch coordination. Training includes pre-arrival instructions and privacy protections.

Applicants should have a high school diploma or equivalent and strong listening, typing, and communication skills. Duties may include rotating shifts, nights, weekends, holidays, and overtime as needed.