Calm 911 Dispatcher - Fast, Precise Emergency Response

County Emergency Communications; Buxton (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Overtime compensation

Job summary

County Emergency Communications in Buxton, ME seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may receive emergency and nonemergency calls, gather information, confirm locations, and relay instructions according to agency procedures.

The position requires calm communication, careful attention, and the ability to juggle multiple information streams across dispatch systems.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies recruit entry-level applicants.
• Typing, listening, clear speech and organizing information under pressure are useful skills.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into CAD systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain accurate records and protect confidentiality.

Skills

Active listening

Accurate typing

Clear speech

Multitasking

Basic computer proficiency

Education

High school diploma

Equivalent credential

Tools

Computer-aided dispatch systems

Telecommunications software

Job description

County Emergency Communications in Buxton, ME seeks 911 Emergency Dispatchers to connect callers with police, fire, or medical responders. You may receive emergency and nonemergency calls, gather information, confirm locations, and relay instructions according to agency procedures.

The position requires calm communication, careful attention, and the ability to juggle multiple information streams across dispatch systems.