Calm 911 Dispatcher — Fast, Precise Emergency Response

911 Emergency Communications; Albion (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Job summary

911 Emergency Communications in Albion, CA seeks an experienced dispatcher to connect callers with responders and coordinate police, fire, or medical resources. You may receive emergency and nonemergency calls, confirm details, and relay information per agency procedures.

The role requires calm communication, accurate typing, active listening, and the ability to work across multiple systems under pressure. Shift work, overtime, and background checks may apply.

Qualifications

• A high school diploma or GED commonly required.
• Some agencies recruit entry-level applicants, while others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and organizing information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High School diploma or GED

Job description

911 Emergency Communications in Albion, CA seeks an experienced dispatcher to connect callers with responders and coordinate police, fire, or medical resources. You may receive emergency and nonemergency calls, confirm details, and relay information per agency procedures.

The role requires calm communication, accurate typing, active listening, and the ability to work across multiple systems under pressure. Shift work, overtime, and background checks may apply.