Calm 911 Dispatcher | Critical Emergency Support

County Emergency Communications; Atwood (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee-assistance services

Professional training

Shift differentials & overtime

Job summary

County Emergency Communications in Atwood, CA is seeking 911 Emergency Dispatchers to connect callers with appropriate responders and coordinate resources across police, fire, and medical services.

The role requires calm communication, precise information gathering, and the ability to juggle multiple dispatch systems under pressure. Shift work, including nights and weekends, is commonly required.

Qualifications

• High school diploma or recognized equivalency credential commonly required.
• Some agencies recruit entry-level applicants; others require previous emergency communications experience or current certifications.
• Useful skills include accurate typing, active listening, clear speech, basic computer proficiency, and the ability to organize information under pressure.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Education

High school diploma or GED

Job description

County Emergency Communications in Atwood, CA is seeking 911 Emergency Dispatchers to connect callers with appropriate responders and coordinate resources across police, fire, and medical services.

The role requires calm communication, precise information gathering, and the ability to juggle multiple dispatch systems under pressure. Shift work, including nights and weekends, is commonly required.