911 Dispatcher — Calm, Critical Communications Pro

County Emergency Communications; Cale (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in the United States (Cale, AR) is seeking 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. The role requires calm communication, accurate information gathering, and coordination across multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming details, assessing priority, and entering data into CAD. Heavy emphasis on accuracy, confidentiality, and shift adaptability.

Qualifications

• High school diploma or GED commonly required.
• Typing accuracy and speed are useful in emergency communications.
• Good listening and clear spoken communication are essential.
• Proficiency with basic computer tools and CAD systems is expected.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Organize information under pressure

Education

High school diploma or GED

Tools

CAD software

Job description

County Emergency Communications in the United States (Cale, AR) is seeking 911 Emergency Dispatchers to connect callers with police, fire, and medical responders. The role requires calm communication, accurate information gathering, and coordination across multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming details, assessing priority, and entering data into CAD. Heavy emphasis on accuracy, confidentiality, and shift adaptability.