Call Center Sales Pro — Incentives & Training

MCI Careers; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI Careers in Wichita, Kansas, is hiring for a Customer Service role focused on handling calls and assisting customers with their needs. Candidates should possess strong communication skills, a high school diploma or equivalent, and have a typing speed of 20+ WPM. The position offers various benefits including paid time off, health coverage, and opportunities for career growth. Join MCI to contribute to a diverse and supportive work environment.

Qualifications

• Must be 18 years or older with a high school diploma or equivalent.
• Strong verbal and written communication skills.
• Typing speed of 20+ WPM required.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Dependable, punctual, and self-motivated with strong interpersonal skills.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Use product knowledge to recommend solutions and close sales.
• Build rapport with customers and address their needs effectively.
• Research account details to resolve issues and manage orders.

Skills

Strong verbal and written communication skills

Typing speed of 20+ WPM

Basic proficiency in Microsoft Office

Customer-focused with empathy

Conflict resolution and problem-solving

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MCI Careers in Wichita, Kansas, is hiring for a Customer Service role focused on handling calls and assisting customers with their needs. Candidates should possess strong communication skills, a high school diploma or equivalent, and have a typing speed of 20+ WPM. The position offers various benefits including paid time off, health coverage, and opportunities for career growth. Join MCI to contribute to a diverse and supportive work environment.