Call Center Sales Pro — Incentives & Training

MCI Careers; Savannah (GA); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Incentives & Rewards

Career Growth

Job summary

MCI Careers is looking for customer service representatives to handle calls and provide solutions in Savannah, Georgia. Candidates should possess strong communication skills and basic proficiency with Microsoft Office. This role offers multiple benefits, including paid time off, health coverage after 60 days, and significant advancement opportunities. A high school diploma and the ability to multitask are essential. The position requires a customer-focused attitude and the capability to operate in a fast-paced environment.

Qualifications

• Must be 18 years or older with a high school diploma or equivalent.
• Strong verbal and written communication skills.
• Dependable, punctual, and self-motivated.
• Skilled in conflict resolution, problem-solving, and negotiation.
• Comfortable in a fast-paced, evolving environment.

Responsibilities

• Handle inbound and outbound calls with professionalism and empathy.
• Use product knowledge to recommend solutions and close sales.
• Build rapport and address customer needs effectively.
• Manage customer accounts and process orders accurately.

Skills

Verbal and written communication

Typing speed of 20+ WPM

Basic proficiency in Microsoft Office

Conflict resolution skills

Customer-focused approach

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MCI Careers is looking for customer service representatives to handle calls and provide solutions in Savannah, Georgia. Candidates should possess strong communication skills and basic proficiency with Microsoft Office. This role offers multiple benefits, including paid time off, health coverage after 60 days, and significant advancement opportunities. A high school diploma and the ability to multitask are essential. The position requires a customer-focused attitude and the capability to operate in a fast-paced environment.