Inbound Sales & Customer Care Specialist

MCI Careers; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Career Growth

Casual Dress Code

Job summary

MCI Careers in Savannah, Georgia is hiring Call Center Representatives to support customer interactions and sales. Applicants should possess strong communication skills and a drive to learn. The role includes managing customer accounts for renowned brands and requires excellence in problem-solving and service orientation.

MCI offers a dynamic work environment, comprehensive training, and diverse benefits that ensure employees feel valued.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words per minute).
• Highly reliable with regular attendance.

Responsibilities

• Resolve customer service calls using modern contact center technology.
• Manage accounts for recognized brands as an expert.
• Assist customers through sales processes.

Skills

Excellent organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Problem solving

Multi-tasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers in Savannah, Georgia is hiring Call Center Representatives to support customer interactions and sales. Applicants should possess strong communication skills and a drive to learn. The role includes managing customer accounts for renowned brands and requires excellence in problem-solving and service orientation.

MCI offers a dynamic work environment, comprehensive training, and diverse benefits that ensure employees feel valued.