Call Center Sales Pro – Incentives & Growth

Jobtome; Lake Wylie (SC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Career growth opportunities

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. Starting pay is $18/hour with incentives that can push annual earnings beyond $70,000 for top performers. Enjoy free and discounted Spectrum services while building a long and rewarding career.

You’ll resolve billing inquiries, upsell Spectrum’s services, and drive customer satisfaction and revenue growth. Office-based role requiring strong communication skills and the ability to handle challenging

Qualifications

• 2+ years of call center experience in customer service or phone sales.
• High school diploma or equivalent.
• Ability to read, write, speak and understand English.

Responsibilities

• Resolve billing inquiries and product questions for customers.
• Retain customers and upsell Spectrum services.
• Maintain professionalism in every interaction.
• Follow call handling metrics to meet activity goals.
• Process orders in the billing system for retained accounts and new sales.
• Explain Spectrum products and compare with competitors.

Skills

Communication skills

English proficiency

Customer engagement

Upselling techniques

Problem resolution

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in the United States. Starting pay is $18/hour with incentives that can push annual earnings beyond $70,000 for top performers. Enjoy free and discounted Spectrum services while building a long and rewarding career.

You’ll resolve billing inquiries, upsell Spectrum’s services, and drive customer satisfaction and revenue growth. Office-based role requiring strong communication skills and the ability to handle challenging