Call Center Sales Pro - $18+/hr + Incentives

Jobtome; Leander (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services (internet, TV,

Discounted Spectrum services

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in an office setting. You will handle billing inquiries, upsell Spectrum services, and process orders in the billing system while staying professional in every customer interaction.

Excellent English skills and call center or sales experience are preferred. The role may require working flexible hours, including weekends and holidays, to meet targets.

Qualifications

• High school diploma or equivalent required.
• Ability to read, write, speak and understand English.
• Experience in call center or sales environments is a plus.

Responsibilities

• Resolve billing inquiries and product questions from customers.
• Retain customers andUpsell Spectrum services over the phone.
• Explain products clearly and compare with competitors.
• Process orders in the billing system for retained accounts and new sales.
• Maintain professionalism in every interaction and meet activity goals.

Skills

Customer service

Sales

Communication

Billing system

English proficiency

Education

High school diploma or equivalent

Tools

Billing system

CRM

Computer skills

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in an office setting. You will handle billing inquiries, upsell Spectrum services, and process orders in the billing system while staying professional in every customer interaction.

Excellent English skills and call center or sales experience are preferred. The role may require working flexible hours, including weekends and holidays, to meet targets.